Contact Us


If you’re already signed up to NeuroResponse you can contact our Patient Engagement Team, Monday-Friday, from 9am-5pm:

If you wish to provide feedback, make a complaint and speak to member of the Neuroresponse team, please email

Alternatively, please leave a voicemail message on 0300 033 9690.

If wish to write to us, please send correspondence to:

Neuroresponse C/o LCW, St Charles Centre for Health & Wellbeing, Exmoor st, London, W10 6DZ

We will normally acknowledge receipt within 3 working days and aim to provide a full response within 20 working days, as per NHS guidelines.